Re-Registration FAQs

When can current students re-register?

How do I get a Re-Registration Application Form?

How do I get a Re-Registration Application Form?

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Re-registration for current students is currently in progress. Information on how to re-register and a 2020-21 Tuition & Fees Schedule were sent home with students on February  10th, 2020. 

How do I get a Re-Registration Application Form?

How do I get a Re-Registration Application Form?

How do I get a Re-Registration Application Form?

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You will need to log in online through our secure online portal. The website address for the portal where you create an account was provided to you in your Re-Registration Letter. Please make sure to write ALL the letters of the website address in order to get to the correct web page.

Help, I'm not great with tech!

How do I get a Re-Registration Application Form?

Help, I'm not great with tech!

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We understand that our online registration process is quite different from our process in previous years. If you have any trouble or are confused about any parts or steps in this process, we are very happy to help. Please do not hesitate to email admissions@diamondschool.ca.

What do I do if I need help?

What do I do if I need help?

Help, I'm not great with tech!

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Email admissions@diamondschool.ca if you have any questions about the online registration system, your school account, or the admissions process. Our team will get back to you as soon as we possibly can. 


If you receive an error message in your online account that you cannot resolve on your own, please include a screen shot of it with your email to the admissions team if possible. 

Where do I get my invoice?

What do I do if I need help?

Where do I get my invoice?

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Both your Registration Invoice and your Tuition Invoice will be available in the online MySchool account of the guardian you designated as your student's "Invoice Payer" in their Re-Registration Application Form. The Invoice Payer will receive an email when an invoice is available for them to view in their account.

Common Log In Errors

What do I do if I need help?

Where do I get my invoice?

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1. not typing in the full web address when going to the site to create an online account


2. using two accounts to complete a single application or different accounts for different siblings (only one parent account can be used to create, complete, and submit your student's application)


3. too many incorrect log in attempts (if you attempt to log in use the same email address with incorrect passwords too many times, the system will de-activate your account. Please email admissions to have your account re-activated).

My online account was deleted!

What is the Re-Registration Application deadline?

What is the Re-Registration Application deadline?

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There have been a small number of people whose online accounts have been deleted (not de-activated) when they have attempted to complete the Re-Registration Application form. The Tech Support team and the site developers are working hard to solve this issue.


To help prevent this issue, please make sure you do not remove your account email address from the guardian section of the registration application form. If you still experience issues, please email admissions@diamondschool.ca for assistance.

What is the Re-Registration Application deadline?

What is the Re-Registration Application deadline?

What is the Re-Registration Application deadline?

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Please make sure to have your Re-Registration Application submitted by Sunday, February 23, 2020. Re-Registration Applications received after this date will be processed equally with new student applications and no preference will be given for re-registering students over new students after the re-registration deadline has passed.


If you have begun your application but are waiting for a response from the Admissions Team, this will not impact your student's registration.

What is a Registration Invoice?

What is the Re-Registration Application deadline?

Do I really have to upload documents I submitted in previous registrations?

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After your Re-Registration Application has been reviewed and confirmed as complete by the admissions team, a Registration Invoice will be prepared and made available for you in your online account. 


You will receive an email as soon as your Registration Invoice is available. For complete Re-Registration Invoices confirmed by the re-registration deadline, invoices will be available by Monday, February 24th, 2020. 

Payment of the Registration Invoice for re-registering students is due by Friday, February 28th, 2020. A copy of the Registration Invoice must accompany your payment. See the Tuition & Fees Schedule for payment information.

Do I really have to upload documents I submitted in previous registrations?

Do I really have to upload documents I submitted in previous registrations?

Do I really have to upload documents I submitted in previous registrations?

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Yes, you will be required to upload a few important documents that you have provided to us in previous registrations, plus some documents that you have perhaps not provided before. However, once you have uploaded the documents to the system this year, most documents you will only have to re-upload in future years if your documents change. 


We currently have only paper copies of the documents we are asking you to submit, and some of these may not be up to date from previous years. In order to make sure we have the correct and most current versions of the documents we require for your student's registration at Diamond School, we ask that you please submit current copies of these important original documents in this year's Re-Registration Application.

When are financial accommodation requests decided?

Do I really have to upload documents I submitted in previous registrations?

I should have received my Tuition Invoice by now but it's not there.

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The Finance Committee meets once a month to review any requests it has received for financial accommodation. Please submit your written requests to the Finance Committee in a sealed envelop to the school office, or email admissions@diamondschool.ca and include "Confidential - Finance Committee" in the subject line. Your request will be passed on to the Finance Committee to review at their next meeting. 


As long as you wish to re-enroll at Diamond School and are willing to work with the Finance Committee to create an accommodation plan that will work for you and the school, you should complete the Re-Registration Application online even if you have not yet heard back from the Finance Committee. No payment is required to complete the Re-Registration Application form. 

I should have received my Tuition Invoice by now but it's not there.

Do I really have to upload documents I submitted in previous registrations?

I should have received my Tuition Invoice by now but it's not there.

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If you have completed the steps below, please reach out to admissions@diamondschool.ca.


1. Complete your Payment Option Selection Form. Tuition Invoices can only be issued once you have completed this form. If you have not completed your Payment Option Selection form by Wednesday, March 11th, you will be required to pay tuition fees in full by March 13th.


2. Is the guardian who you selected as the Invoice Payer the one who is logging in? Only the Invoice Payer can view the invoice in their account.


3. Have you clicked on "My Balance" in the left-hand menu? Invoices are not available on your main login home page. You must click on "My Balance".